Overall, my experience at BBlunt Salon could have been more pleasant if the pricing from the managerial staff had been more transparent and consistent.
I chose this salon based on its high ratings and the quality of its product offerings, including Olaplex, Davines, and Kevin Murphy. All the services I received were well-executed, and the staff was professional.
I got a haircut, Olaplex treatment, and root touch-up from Rahul. He was highly professional and took his time to ensure my haircut was done with care and precision. I also had a manicure and pedicure with Rupesh, who did a good job. However, I was surprised that the pedicure didn’t include nail polish. I was too tired to mention it at the time, but it was unexpected.
My nail extensions and nail art were done by Priyanka, and I’ve already received several compliments on them.
My main issue lies with the pricing practices, which I find problematic.
While the quality of the services was good, the pricing felt arbitrary and inconsistent. The prices listed on their website were not accurate, and I was told repeatedly that pricing depends on the length and condition of your hair. My hair is neither particularly long nor in poor condition, but it felt like I was being charged more based on assumptions about my background rather than the actual service provided.
When I first reached out via WhatsApp, I received a quotation, but once I arrived at the salon, the prices increased. This has happened to me before at other salons, but I specifically chose BBlunt to avoid such surprises. It was frustrating to see that the price was determined more by the client's profile than a clear, standard pricing structure.
The salon's pricing lacks transparency and consistency, which is concerning. Prices should be uniform and clearly communicated to clients upfront, rather than being influenced by subjective factors like the client's profile. I strongly feel that this practice needs to be addressed to ensure a fair and honest experience for all customers.